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Fundamentals of Process Troubleshooting

In the hydrocarbon and chemical process industry, a typical process operator controls an investment in plant and equipment that runs into the tens of millions of dollars; raw materials worth as much as a million dollars a day; the safety of hundreds of people working and living around the plant.

Today's plants are the safest they have ever been, thanks to investment in sophisticated process control equipment and improvements in operating reliability. Process operators are far better trained then their predecessors a generation ago.

But most operators aren't well schooled in troubleshooting process problems - and the consequences of failed troubleshooting have been costly - and fatal.

Simulation Solutions, a leader in computer simulation for the process industry, brings twenty-five years experience in using computer simulation in operations training.

In collaboration with Simulation Solutions, we have developed an approach to teaching troubleshooting based on widely recognized training best practices:

  • We've analyzed how good troubleshooting works, and developed a step-by-step method that can be used to troubleshoot any kind of operating problem.
  • We teach troubleshooting methods in a classroom environment.
  • Operators learn how to troubleshoot by applying the method to process simulations running on desktop computers in the classroom.

We believe the rigor of our model and the use of simulation in our case studies provides a method of teaching troubleshooting that is unmatched by any other approach we have seen. Our course has been adopted by the American Institute of Chemical Engineers and is part of their continuing education program.

An investment in troubleshooting skill development can pay huge returns, measured by improved operating performance, fewer shutdowns and the benefits of improved process safety.

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Balmert Consulting is in the business of business process improvement. Our consulting focus - no matter what the problem or where it is found - will always "follow the money" to The Four P's.

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